Reviews

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Renee Lane (Personal) July 19, 2024
"I am from out of town and traveled 21 hours to get to Orlando for Scentsy Family Reunion at the OCCC. On the way here, my transmission overheated after several hours of traveling in the heat. Knowing I'm starting the trip home tomorrow, I wanted to make sure everything was okay. I called Universal Service Center and spoke to Hector who told me to come on in. I explained my situation. He had his guy check my fluids, tires, and run the car to make sure everything was fine. Then he sent me on my way at no charge. I can't say enough about how amazing these guys are. Great service and greater people."
Michael Fernandez July 16, 2024
"Amazing service. They completely fixed my ac and worked with me when it came to the price. They really helped me out, didn't take advantage at all and did it quickly. I can't stress enough how efficient they where. I was back on the road same day."
Norma Santillan June 28, 2024
"Great staff, friendly and helpful. The wait time was normal 30/40 minutes for an oil change. * something I recommend 😁 a massage chair for the customers waiting 😊 overall great"
Barbara Sherman June 10, 2024
"Highly recommend for all you vehicles needs. Customer since 1997. Honest, courteous and professional."
London and Gerry Williams June 4, 2024
"Took my car to get my brake booster assembly replaced. Lexus diagnosed it and quoted me The ridiculous price of $4000. Read the reviews on Universal Service Center and I liked what I read. They gave me a quote over the phone right away of $1625. Dropped it off and it was ready the next day. No added anything, no upselling, honest, reasonably priced and transparent. Told me my brake pads and rotors are good and I don’t need anything else. My husband had a great experience getting his brakes serviced here in the past. Would definitely return."
Antoinette Sims June 4, 2024
"OMG, these guys are life/wallet savors! Hector is a gem! Wonderful customer service and prices that are reasonable! Plus if you work for universal you get a tm discount! They took care of my car and had it ready by the end of the day. They are busy for a reason, truly satisfied with my care!"